Case Studies: Revenue Cycle Management
Sex Abuse Treatment Center – Revenue Cycle Process Improvement
BlickenWolf was engaged to assist the management of a health system
(the System) in performing a revenue cycle process improvement review
of the System’s emergency department clinic for sex abuse treatment
(the Clinic). We facilitated a cross-functional team in identifying
ways to ensure that charges were captured appropriately so that revenue
is calculated accurately and the Clinic’s funding sources are charged
correctly.
Our team conducted interviews, reviewed documents, and developed workflows of the revenue cycle processes. We drafted policies and procedures and managed the System’s resources in implementing systematic and operational process enhancements.
Large Healthcare Organization – Revenue Cycle Management
Working with a large healthcare organization in the New York area which was experiencing revenue cycle issues, we assessed and made recommendations to multiple departments impacting revenue. BlickenWolf was responsible for the implementation and development of a Revenue Cycle, CDM, and Denials Management Team. As a result of our work, best practices were implemented, policies and procedures developed, cash increased, and denials decreased. Additionally, Point of Service collections increased by more than 50% in less than six months. Within this process we have been able to impact the bottom line by millions of dollars.
