Revenue Cycle Management
Healthcare organizations may face revenue cycle issues—losing revenue due to bad debt, underpayments, unbilled services, etc—because of poorly designed processes, dated technology, and confusing regulations that require staff to be trained and updated periodically.
BlickenWolf helps healthcare organizations understand where and how to improve revenue cycle processes. We evaluate an organization’s existing processes—how revenue is calculated and how patients or customers are charged for products or services. We look at the revenue cycle from all perspectives by conducting interviews reviewing input and output and observing daily activities. We can identify redundancies, missing links in processes, data inadequacies, lack of proper resource utilization, and human misunderstanding that leads to errors.
We document the ideal revenue cycle process for each client by developing workflows of the process, exploring the ramifications an enhanced process may have on the organization, and preparing policies and procedures to implement the enhancements.
Learn more about our capabilities and experience through our client case studies.
